A sweet, sour and smooth flavor that keeps you floating through to your happiness.

Welcome to KAPITALL.COM, operated by PT. Kapitall Indonesia Sukses. We are committed to providing you with the best possible experience. Please read these Terms and Conditions carefully as they govern your use of our website and services.

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1. CHAT FEATURE

We provide an easy-to-use chat feature on our website where you can verify the availability of products and current promotions.

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2. DELIVERY SERVICES

To ensure the smoothest and fastest possible service, KAPITALL.COM uses only GoJek and IDExpress couriers.

• Delivery estimates are quoted at the time of order.
• Instant delivery orders will be fulfilled up to 1 hour before close of business, 7 days a week.

For any special requests, such as specific delivery instructions or packaging preferences (e.g., use of regular brown box, no plastic), please include them in the special request area provided at the time of order.

For ‘KAPITALL RESERVE’ items, please contact us directly to arrange personalized delivery details. Safety guaranteed.

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3. STORE POLICY

• All products are guaranteed 100% original.
• To ensure safe shipping, all items are carefully wrapped with bubble wrap specifically designed for bottles and packed in an additional cardboard box.
• While we take every precaution to ensure your orders leave our outlet intact, accidents during delivery can happen.

If you receive an item that is not 100% satisfactory, please contact us immediately. We will assist you with the fastest and most appropriate solution.

Refunds and Exchanges:
Claims for broken, damaged, leaking, missing, or spoiled items must be accompanied by adequate evidence. Each case will be evaluated individually, and we will communicate with you directly to resolve the issue.

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4. WEBSITE USAGE

Our website is intended for use by adults aged 21+ years or older who reside in Indonesia.

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5. GIFTS AND PROMOTIONS

Occasionally, we may offer gifts with purchases. However, due to high demand, we recommend you confirm the availability of these promotional items before placing your order.

How to ensure your miles are credited:

• Enter your KrisFlyer membership number at the time of purchase.
• Miles will be credited to your account within 1 calendar month of your transaction.
• Log in to your KrisFlyer account to check your statements online.

KAPITALL.COM reserves the right to make changes to this program without prior notice.

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7. PRODUCT DETAILS AND VINTAGE

As our products are frequently updated, if vintage is important to you, please contact us directly to confirm product details before placing an order.

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8. CUSTOMER SERVICE

We strive to provide the best possible customer service at all times.

If you have any concerns, inquiries, or require assistance, please do not hesitate to reach out to us via our chat feature or email.

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9. TERMS CHANGES

KAPITALL.COM reserves the right to make changes to these Terms and Conditions without prior notice. Any updates will be posted on this page.

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THANK YOU!

Thank you for supporting KAPITALL.COM. We hope you enjoy your shopping experience with us.